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Pool Frog Leap Infuzer Cycler Common Questions

The Pool Frog Infuzer is simply installed after the pump and filter, and controls the flow of water through the system.
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The Pool Frog Leap mineral system connects to your filter system giving you clean and clear water for weeks at a time. The Pool Frog Leap system allows pool owners to dramatically reduce chlorine usage by up to 50% with the help of natural minerals. No more daily dosing or strong chlorine odors! The Pool Frog Leap System allows you to enjoy softer water, while saying goodbye to red eyes, itchy skin and faded swimsuits.

How it Works – The Pool Frog System

The Pool Frog Leap System uses a combination of minerals along with low levels of chlorine. The Pool Frog Infuzer is simply installed after the pump and filter, and controls the flow of water through the system. Meaning no extra plumbing! The Anti-Bac Mineral Pac is inserted first and lasts up to 6 months, while the chlorine Torpedo pacs fit inside the Anti-Bac Mineral Pac. Simply, replace the torpedo Pac every 1-3 weeks and set the dial on the cycler to control the water flow. The prefilled replacement torpedo pacs mean no touching chemicals. The Pool Frog Leap works by giving you less maintenance and more time to enjoy the pool!

Pool Frog Infuzer Troubleshooting – Common Questions

Below are some common questions and answers that will help pool owners manage a Pool Frog Leap system.

What do i do if the water looks cloudy?

  1. Make sure your filtration system is working properly (i.e. clean filter, skimmer and pump basket).
  2. Make sure circulation time is adequate – increase pump time if not.
  3. Make sure the swimming pool is properly balanced.
  4. Shock the pool water to eliminate build-up of any organic matter.
  5. Make sure pool has a free chlorine reading of 0.5 to 1.0 ppm.
  6. Use the comments section below to ask us a question.

What do I do if the water turns color?

  1. Metals in the fill water may have been oxidized. Have the swimming pool tested. Shock the pool and clean the pool filter until water clarity returns.
  2. Algae may be trying to form – shock the swimming pool, increase circulation time if needed and clean the filter.
  3. Use the comments section below to ask us a question.

What do I do if algae forms in or on my pool?

  1. Use a nonmetallic algaecide per the directions on the bottle and brush the sides of the pool often.
  2. Clean the filter and shock the pool with chlorine daily until water clarity returns.
  3. Use the comments section below to ask us a question.
  4. If you are in an area of the country that struggles with algae growth, see your dealer regarding a 90-day Algae Protection Guarantee using Pool Frog Leap ALL-OUT.
  5. Use the comments section below to ask us a question.

What do I do if I am under chlorinating with the Pool Frog Leap Torpedo Pac?

  1. If you are unable to maintain 0.5 to 1.0 ppm, first make sure there are chlorine tablets in the tower areas of the Pool Frog Leap Torpedo Pac and it is installed properly. If a correction was made, test the water in 24 hours.
  2. If still low, turn the dial up one setting and test the water again in 24 hours. Continue raising the setting by one increment each day until the proper reading is achieved.
  3. Shock the pool if the reading has been lower than 0.5 ppm for more than one day.
  4. Make sure pump run time is at least 6 hours on high speed (40 gpm or higher) or if not, bleed the air from the back knob each time cap is open.
  5. Check for a suction side leak by looking for air bubbles in your pump basket or at the return jet.
  6. Contact dealer for help in correcting this situation.

What do I do if I am over chlorinating with the Pool Frog Leap Torpedo Pac?

  1. If the chlorine reading is over 3.0 ppm, remove the Pool Frog Leap Torpedo Pac from the Pool Frog Leap Anti-Bac Mineral Pac and test the water daily until the reading is down to 1.0 ppm.
  2. Reinsert the Pool Frog Leap Torpedo Pac, lower the dial one setting and test the water again in 24 hours. If the reading has risen, lower the dial one setting again. Continue this process until proper reading is achieved.
  3. If over-chlorinating at the lowest possible setting, consider decreasing the circulation time. Depending on your pump size, you may be circulating the water more than is necessary.
  4. Contact your dealer to have your back pressure tested. If over 8 psi, consider a larger eye-ball fitting in the return jet.
  5. Check to see if the pressure relief valve is loose or missing and replace. It is a clear plastic piece approximately 1” long installed inside near the base. If loose or missing, it can provide another avenue for water to reach the chlorine.
  6. Contact King Technology’s Customer Service Department at 800-222-0169 or use or contact us form below to ask us a question.
Pool Frog Leap Infuzer Cycler

FROG Leap utilizes the proven technology of FROG minerals with the increased value of 25% more water polishers and easier pool start up and winterizing. The patented control dial on the front of the Infuzer lets you manage the amount of water flowing through the system.

Pool Frog Leap Infuzer
COMMENTS 16
  • May 7, 2015 at 8:12 PM
    Mary Harrell

    I cannot get the dial to move on my Pool Frog System. I need to move it up or down to release chlorine from tabs in Bac Pacs. What can I do to get it to move?

    • May 13, 2015 at 12:09 PM

      Hi Mary,

      On the opposite side of the control dial, you will find a plastic clip. Remove the clip and slide the entire control dial assembly out by pulling it gently. You can clean any debris off of the assembly and lubricate the two O-rings with any O-ring lubricant. This should solve your problem.

      If you need a control knob assembly, you can find it here:
      Pool Frog Replacement Parts

  • May 27, 2015 at 9:19 AM
    Eddy

    I opened my swimming pool which has a Pool Frog system last weekend. I used Frog wake up kit, balanced the alkalinity and Ph. I inserted a new chlorine Torpedo Pac and set the dial at 3 like last year. Ran my 2hp pump for two day (10 hours a day), but the chlorine level is low. I raised the dial little by little and I am up to 10 which is the highest possible dial level, but the chlorine level is low. It seems that there is no chlorine in the water at all. Everything else looks fine. My system is one years old. Please advise?

    • May 30, 2015 at 1:21 PM

      Hi Eddy,

      The Pool Frog system contains slow dissolving chlorine tablets which dissolve very slowly in cold water. You can increase your filter time and leave the Frog control dial on 10 until the chlorine level comes up. Running you filter system 24 hours a day for 3 days should do the job, or you can use a shock treatment for quicker results.

  • June 17, 2015 at 9:29 PM
    Manny

    Just installed frogger System on Sunday and for some reason where the dial is it’s leaking. Also I just filled the pool with water out of the hose trying to figure out what I need to do next to get my pool water perfect

    • June 29, 2015 at 12:55 PM

      Hi Manny,

      On the opposite side of the control dial, you will find a plastic clip. Remove the clip and slide the entire control dial assembly out by pulling it gently. You can clean any debris off of the assembly and lubricate the two o-rings with the lubricant that was supplied with your Leap Infuzer of any other o-ring lubricant. This should solve your problem.

      Here are the basic steps when using the Pool Frog System:

      1. Test and adjust the PH level
      2. Test and adjust the Alkaline level
      3. Insert a Leap Torpedo Pac into your Frog Leap Infuzer

      To prevent algae, test and adjust the PH, Alkaline, and Chlorine levels weekly. Adjust your Frog Infuzer setting according to the weather and bather load. The control dial will adjust the chlorine output. The recommended chlorine level with the Pool Frog system is .5ppm – 1.0ppm.

      Run your filter system 8-12 hours a day depending on weather and bather load.

      Here is a video on how to adjust the dial:

  • July 3, 2015 at 9:57 AM
    Matt McNierney

    Our frog leap system with the anti bac is leaking from the top… a steady drip but small. help?

    • July 6, 2015 at 11:20 AM

      Hi Matt,

      First, inspect the lid o-ring. If it is in good condition, lubricate with o-ring lubricant and re-install.

      If the o-ring is not in good condition it can easily be replaced.

  • July 7, 2015 at 10:57 AM
    Jane Schuster

    I just purchased a new above ground pool and the frog system. Ran the wake up pack. all went well except the algea, Frog Leap All-Out. After 2 hours the bottle is still almost full. What should I do?

    • July 7, 2015 at 6:55 PM

      Hi Jane,

      Make sure that the small plastic keys at the bottom of the Above Ground Frog Leap Infuzer are puncturing the safety seal at the top of the All Out bottle. Set your Infuzer dial to 10 and run your pool filter system. You can also simply pour the All Out Algaecide into your pools’ skimmer.

  • July 30, 2015 at 10:25 PM
    Chris

    I’ve been happy with the frog leap system since we’ve had our pool, now about a month. But after using the algaecide treatment, I removed the bottle from the infuser, and the blue plastic tab that was to puncture the foil on the inverted bottle was stuck in the bottle like a cork. It hadn’t allowed any of the algaecide to leave the bottle, though I had the infuser set at 10 for Several hours. Can’t seem to find how that blue plastic thing attaches back into the infuser. Also, with the tab seeming solid, I don’t know how it lets the algaecide out of the bottle in the first place. Can you tell me what happened and what to do now? Thank you.

    • August 5, 2015 at 4:11 PM

      Hi Chris,

      The blue plastic keys at the bottom of your Frog Leap Infuzer are basically guides to help set the different frog chemicals into place, they are not essential to the system. If the key has been pulled off the stem, it can simply be pushed back into place. You may find it easier to just pour the algaecide into your skimmer or directly around the perimeter of your pool.

  • June 8, 2016 at 10:27 PM
    Bryan

    No water appears to be. Entering the torpedo chlorinated pack. I made sure the holes were clear but when removing the leap from torpedo no water is in with the tablets.

  • August 24, 2016 at 10:56 PM
    Trenda Reid

    my pool is 30 ft round by 6.5 ft deep. After about 4 months I believe the mineral reservoir is empty. Not sure. should we replace. also everything inside the frog system seems dry.

  • November 30, 2016 at 6:50 PM
    Heather

    We inherited our pool when we purchased our home in late August. The pool has been operating fine until recently. The strainer basket on the pump somehow has a place where it was chipped off and now the lid will not secure in and the water is leaking. Is there a replacement part we can buy? Or is the entire pump now broken?

  • April 13, 2017 at 12:11 PM
    JEFF STONE

    My control dial would not move and now after trying to force it to move it is leaking. I have order the replacement parts but can’t seem to get the old one out even after removing the clip. Any tips on removing the control dial assembly?

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