Troubleshooting
For more in-depth troubleshooting, go to www.kingtechnology.com
Frog Pool Tender Mineral System Tips
What do I do if the water looks cloudy?
- Make sure your filtration system is working properly (i.e. clean filter, skimmer and pump basket).
- Make sure circulation time is adequate – increase pump time if not.
- Make sure the pool is properly balanced.
- Shock the water to eliminate buildup of any organic matter.
- Make sure pool has a free chlorine reading of 0.5 to 1.0 ppm.
- Check with your dealer for more information.
What do I do if the water turns color?
- Metals in the fill water may have been oxidized. Have the pool tested. Shock the pool and clean the filter until water clarity returns.
- Algae may be trying to form – shock the pool, increase circulation time if needed and clean the filter.
- Check with your dealer for more information.
What do I do if algae forms in or on my pool?
- Use a nonmetallic (polyquat) algaecide per the directions on the bottle and brush the sides of the pool often.
- Clean the filter and shock the pool with chlorine daily until water clarity returns.
- If you are in an area of the country that struggles with algae growth, see your dealer regarding a 90-day Algae Protection Guarantee.
What do I do if I am under chlorinating with the Frog Pool Tender Chlorine Chamber?
- If you are unable to maintain 0.5 to 1.0 ppm, first make sure there are chlorine tablets in the tower areas of the Frog Pool Tender Chlorine Chamber and it is installed properly. If a correction was made, test the water in 24 hours.
- If still low, turn the dial up one setting and test the water again in 24 hours. Continue raising the setting by one increment each day until the proper reading is achieved.
- Shock the pool if the reading has been lower than 0.5 ppm for more than one day.
- Make sure the pump run time is at least 6 hours on high speed (40 gpm or higher) or if not, bleed air from the back knob each time cap is open.
- Contact your dealer to have your back pressure tested to ensure it is at least 4 psi.
- Check for a suction side leak by looking for air bubbles in your pump basket or at the return jet. Contact dealer for help in correcting this situation.
- Contact King Technology’s Customer Service Department at 800-222-0169.
What do I do if I am over chlorinating with the Frog Pool Tender Chlorine Chamber?
- If the chlorine reading is over 3.0 ppm, remove the Frog Pool Tender Chlorine Chamber from the Cycler and test the water daily until the reading is down to 1.0 ppm.
- Reinsert the Chlorine Chamber, lower the dial one setting and test the water again in 24 hours. If the reading has risen, lower the dial one setting again. Continue this process until the proper reading is achieved.
- If over-chlorinating at the lowest possible setting, consider decreasing circulation time. Depending on your pump size, you may be circulating the water more than necessary.
- Contact your dealer to have your back pressure tested. If over 8 psi consider a larger eye-ball fitting in the return jet.
- Check to see if the pressure relief valve is loose or missing and replace. It is a clear plastic piece approximately 1” long installed inside near the base. If loose or missing, it can provide another avenue for water to reach the chlorine.
- Contact King Technology’s Customer Service Department at 800-222-0169.
Frog Pool Tender Fresh Mineral Water System Package
The Frog Pool Tender system delivers a unique bacteria-killing combination: sanitizing minerals plus a very low level of chlorine. The result is Fresh Mineral Water∞ that gives you Cleaner, Clearer, Softer and Easier® water to maintain. Using fresh minerals means you use way less chlorine. Chambers are prefilled so there’s no mess, no guess, no stress.
Learn How To Install Your Frog Pool Tender System
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