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ChlorEase Saltwater Chlorine Generator – Frequently Asked Questions

Have questions about the ChlorEase Saltwater Chlorine Generator view common questions asked about this product.
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The Chlorease saltwater chlorine generator creates trouble-free chlorine that is produced naturally and automatically. By adding a mild salt solution to your pool, Chlorease charges the salt ions in the water and produces chlorine. Chlorease is always on and producing a low level of chlorine as long as the unit is plugged in. The unit is completely safe and runs on any 110V GFI-protected outlet. It is easy to install on new or existing above ground pools and it is simple to take apart when the ionization plates need cleaning.

Common Questions about this Product

What type of salt should I use?

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It is imperative that you use only sodium chloride (NaCL) that is 99% pure. This is commonly available at most – reputable pool stores or home centers in a variety of sizes. Do NOT use rock salt, salt with more than 1% yellow prussiate of soda, salt with more than 1% anti caking additives.


How can I remove salt from my pool?

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The only way to remove salt or lower salinity is to drain water off and fill with freshwater.

My generator's LED light is Red. What does this mean?

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  • You may have a low salt level. Test your water to make sure it is between 3200-3700 ppm.
  • There may be calcium build up on cell. Please refer to the manual to determine the proper way to clean the cell.
  • ChlorEase is out of water. Place back in water immediately.

Why is the LED light off completely?

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Salt is high and will shut unit off. Drain 10″ of water and fill with fresh water. Test and adjust salt accordingly.

What if bubbles are NOT rising from the submerged part of the unit?

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Unplug the unit and verify that you have power at the socket. Use a voltmeter to determine that you have 115vac output from the socket. If a voltmeter is not available, use a lamp or other appliance to verify that there is enough voltage being supplied to the socket. If there is no supply voltage, either repair the socket or plug the ChlorEase in elsewhere.

How can I winterize my Chlorease Generator at Season End?

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It is preferable to remove the entire ChlorEase system for the winter. Simply reverse the installation procedure and store the system in a shed or garage. Always clean the cell before the winter. If you do not remove the entire system for winterization the ChlorEase housing and cell must be removed from the pool. The unit will be damaged if left in freezing water and should be removed following the instructions for cleaning the cell (please consult the owner’s manual for that). Use some twine or wire ties to attach the housing and cell securely to the cable to holds the cover onto the pool. Secure it in a way that the housing and cell will not swing around in the wind and cause damage. Failure to remove the cell from water for winterization will void the warranty.

How long is this products warranty for?

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The ChlorEase Saltwater Chlorine Generator comes with a one-year limited warranty from the manufacturer.

Saltwater Pool Systems

Saltwater systems produces a pure, elemental form of chlorine by electrolysis of salt added to the pool water. After the salt is converted to chlorine and bacteria has been killed, the chlorine reverts back to salt and this process is ongoing.

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